Professional Profile

Seeks an Information Technology Executive Management role within a Fortune 500, a Fortune 500 'wannabe', or a visionary public sector organization. Demonstrates impeccable leadership and vision. A strategic thinker who uses Wildly Important Goals (WIGS) to implement said strategies. Committed to a regimen of continuous improvement and employee engagement in order to achieve superior results.

Candidate has been groomed through a 26+ year career within the Information Technology and the Electric & Gas Utility Industry.  I have delivered exceptional results while serving at many leadership and management roles.  Your business need could be my next opportunity.

Employer and Assignment History
[Last Updated on 3/20/16]

Senior Manager, EA Quality Assurance

Colorado Governor's Office of Information Technology
October, 2015 – Present (6 months) Greater Denver Area

Sr. Manager within Enterprise Applications, which is the largest sub-group of OIT. Manages and leads a team of 50ish, which is comprised of 5 managers, developers, testers, trainers, and a metrics analyst. Responsibilities include moving the enterprise towards a 'shared services' QA model where EA Incident Resolution and Testing processes are acknowledged as 'best practice'. The existing environment consists of 900+ applications that generate approximately 35,000 Incidents per year.

Application consolidation, automated testing, and a focus on continuous improvement are key contributors towards our goals of reduced defects and improved customer service levels. A team of empowered and engaged employees where the 4DX regimen is a mainstay of the team's culture are other enablers of our objectives.

Leverages a strategically focused viewpoint that is the diverse culmination of (15) years self-employment experience, (21) years in private sector (Fortune 200 organizations), and nearly (4) years of public sector experience. Collaborates with executive leadership to identify opportunities for improvement among a workforce of 800+ IT professionals.

Service Portfolio Manager
Colorado Governor's Office of Information Technology

January 2015 – October 2015 (10 months) Greater Denver Area

Empowers, leads, and manages a team that consists of (3) Application Service Managers, (5) Business Analysts, (22) Developers, a Solution Engineer, and (2) Test Analysts. Responsible for the development, support, and maintenance of more than 400 applications utilized by the Department of Natural Resources, the Department of Local Affairs, and the Department of Regulatory Affairs for the State of Colorado.

Collaborates with senior managers and executive leadership to identify opportunities for improvement among a workforce of 800+ IT professionals. Leverages a strategically focused viewpoint that is the very diverse culmination of (15) years of self-employment experience, (21) years in private sector (Fortune 200 organizations), and nearly (3) years of public sector experience.

Demonstrates the ability to close service gaps while renewing and developing business relationships with internal and external stakeholders. Relies upon the synergies that are the outcome of high performing teams and empowered individuals who make up those teams.

Service Portfolio Manager
Colorado Governor's Office of Information Technology
January 2014 – January 2015 (1 year 1 month) Greater Denver Area

Manage a team that consists of (2) Application Service Managers, (13) Developers, and (2) Business Analysts. Responsible for the development, support, and maintenance of more than 200 applications utilized by the Colorado Department of Natural Resources.

January, 2009 - July 2012 (3 years 6 Months) Denver, CO

Senior IT Specialist

IBM Global Services

November, 2005 – December, 2008 (3 years 2 months) Denver, CO

• Business Analyst on $2.1M project that implements an e-Discovery system that mitigates substantial financial risk to a Fortune 200 Electric & Gas Utility. Accomplishments include:
• Effectively facilitated client meetings to draft Electronically Stored Information (ESI) retention policies that were non-existent beforehand
• Created concise test scripts to document and quantify User Acceptance Testing results
• Delivered highest ratings possible while managing the Quality Assurance on behalf of the Project Team
• Managed the development of web based training for delivery to more than 10,000 employees and contractors within a 60 day time frame
  

• Quality Assurance Representative – judiciously oversees and ensures Project Management governance of a $700k project to expand a Key Performance Indicator (KPI) Dashboard across a key business area
• Demonstrated exceptional leadership abilities while developing user acceptance test scripts and coordinating acceptance testing while working on a $1.2 M project deploying a (KPI) dashboard across a key business area of a Fortune 300 company. Documented business processes and identified customer requirements. Accurately compiled weekly team accomplishments for senior management and promoted team morale and recognition.

Integrated Information System Analyst; Web Chairman

2004 – 2005, Xcel Energy, Business Systems

• Exhibited outstanding communication skills to conduct internal Baldrige assessments responsible for the delivery of scores and feedback of strategic planning, process management and business results.
• Entrusted by senior leadership to manage IT business unit presence on corporate intranet.

Project Manager; KPI Analyst; Web Chairman

 2001 – 2004, Xcel Energy, Corporate Business Planning

• Conducted Risk Assessments for key Business Units.
• Demonstrated keen negotiation skills through development of a proven business case to report Key Performance Indicator results, which resulted in approval for deployment.
• Successfully managed a $1.1M budget and led an enterprise-wide team to implement a digital balanced scorecard process to report results corporate wide.
• Implemented and managed the standardization of the balanced scorecard review process, which resulted in a reduction of inefficiencies and improved alignment with corporate initiatives.
• Re-appointed to manage and lead teams of ten employees to compile and deliver Annual Report to the Board of Directors on behalf of the CEO.
• Led team responsible for deployment of IT support processes on corporate intranet.

Educational Development

• Master of Science Degree in Information Technology Management – College for Professional Studies’ School of Computer and Information Sciences at Regis University including Executive Information Technology and Information Assurance Certificates (Begin January, 2011; Completed as of July, 2012
  

• Inducted into Alpha Sigma Nu National Honor Society (May, 2011)
  

• Bachelor of Science Degree in Business Technology Management – College for Professional Studies’ School of Computer and Information Sciences at Regis University (Summer, 2011)